Making Moves Matter
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Customer Reviews of Making Moves Matter
We analyzed and organized the customer reviews of Making Moves Matter in Mesa, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Making Moves Matter based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“very satisfied with the overall service ”
“great work by movers ”
“great move with the guys”
“flawless moving experience ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived on time ”
“they are prompt ”
“they were on time and efficient”
“they were on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very reasonably priced”
“charged extra $350 and overcharging ”
“stayed within the ballpark of the quote ”
“great rate the best rate we've had”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“delivered and unpacked smoothly ”
“they are communicative ”
“Andrew quick to answer my questions ”
“team was courteous”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“honest with accurate pricing ”
“charged extra over quoted price significantly ”
“well estimated costs”
“stayed within the ballpark of the quote ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient delivery and unpacking ”
“team was efficient ”
“super efficient at packing”
“service described as efficient ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly and always smiling ”
“they are fun and positive”
“they are extremely nice and kind ”
“Andrew, Sincere, Caleb, and Carlos were amazing ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely be calling them again”
“recommend this company and would hire again ”
“very glad I went with this company”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they are professional ”
“very courteous and professional crew”
“very professional and made the stressful move easy ”
“very professional behavior by the crew”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“packed and unpacked everything nicely ”
“protected furniture and items during the move ”
“nothing broke during the move ”
“no mention of damage during service ”
Great Crew Members
Oscar,John,Andrew | Oscar, John, and Andrew were courteous and positive |
Andrew, Sincere, Caleb, Carlos | Andrew understanding, Sincere helpful, Carlos thorough, Caleb kind-hearted |
Andrew | made process simple and answered questions |
Andre | amazing job by Andre and his helper |
Andrew,John | Andrew and John showed great care and attention |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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