Palm Gate RV & Self Storage
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Customer Reviews of Palm Gate RV & Self Storage
We analyzed and organized the customer reviews of Palm Gate RV & Self Storage in Goodyear, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Palm Gate RV & Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service”
“Alice does it all and is great”
“Super clean and professional services”
“love the service”
2. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Prices have nearly doubled.”
“Great price”
“rent doubled from original”
“prices keep going up”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Alice was very helpful”
“staff was friendly, professional, and efficient”
“great customer service provided throughout my stay”
“Staff are very attentive”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“jacked up the price significantly”
“no additional benefits provided despite higher prices”
“received 3 price increases in one year”
“they keep raising the unit prices”
5. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Alice is always friendly and helpful.”
“staff was friendly”
“they are friendly & always helpful”
“Staff are very attentive”
6. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would recommend Palm Gate but had some disappointments.”
“recommend this place to anyone”
“such a pleasure to be a customer”
“would not rent from them again”
7. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“staff conducted themselves professionally”
“staff conducted themselves well”
“Alice was professional in her conduct”
“team was very professional”
8. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“we were able to come up with a solution for my issue”
“Manager is always willing to assist”
“climate control for my mom's keepsakes worked out perfectly”
“able to work out a plan for late fees”
Customer Insights
Cost: $ 307.00 from 3 historical data points
Great Crew Members
| Alice | Awesome in helping and always friendly. |
| Alice | very helpful getting my storage needs addressed |
| Alice | Thank you Alice for the great customer service |
| Alice | Alice is a delight |
| Alice | Alice provided top-notch service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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