J & J Moving Experts is a reputable moving company with over 40 years of experience in the field. Based in Glendale, Arizona, they offer professional, high-quality moving services to both residential and commercial clients. Being one of the trusted rankings of the best Glendale, AZ movers, their meticulousness in handling customers' belongings and constant communication during the move is notable. They offer stress-free residential moving service, helping clients save time, money and energy. Businesses can also rely on their commercial moving service for effective relocation of their equipments and furniture. The company is dedicated to complete customer satisfaction and believes in excellence as a part of their commitment. They also offer free quotes to potential clients.
J & J Moving Experts
Moving Services
- Residential Moving
- Commercial Moving
- Moving and Packing Company
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Customer Reviews of J & J Moving Experts
We analyzed and organized the customer reviews of J & J Moving Experts in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for J & J Moving Experts based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“perfect service”
“trust me, worth every penny”
“great business and care about my needs and dreams”
“worked hard”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Showed up on time”
“were not moving at an efficient pace”
“crew was timely”
“the crew was on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable price”
“worth every penny”
“rates were more than fair”
“charged double of what was originally quoted”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no effective communication about increased charges”
“Very communicative”
“Brian was there every step of the way”
“Anita, their office manager was very sweet”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices”
“no hidden fees”
“there were no hidden charges”
“Overcharges services that weren't rendered”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“felt movers deliberately slowed down”
“AND FAST - seriously”
“workers hustled, fast and efficient”
“how fast the job was done”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were so helpful and kind”
“they are friendly”
“very pleasant”
“2 of the 3 movers were friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“Couldn't recommend enough!”
“made sure everything was taken care of”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“most professional in the moving industry”
“Very professional”
“movers on their phones, lacking professionalism”
“extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not offer to reimburse for the broken item”
“didn't compensate employees properly”
“went above & beyond”
“missed a few items but fixed it after pointing out”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“not a single scratch”
“careful with our office equipment”
“minor picture frame broken and a dent in bookshelf”
“wrapped everything and were so careful”
Great Crew Members
| Anita, Brion, Ricky | worked their butts off |
| Anita | was able to reschedule us promptly, very communicative |
| Brian | Brian was there every step of the way |
| Anita | office manager was very sweet |
| Brian | came through for me like he said he would |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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