Smooth Transitions Review
Looking to hire Smooth Transitions? See our detailed 11-point review based on our independent analysis of Smooth Transitions, 114 other Mesa moving companies, and 429 moving companies in Arizona.
Smooth Transitions has an overall score of 8.70 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 79.2% of all movers in Arizona and the top 80.98% of moving companies nationwide. They score better than 339 movers in Arizona.
Key Takeaways:
- Overall rating: 8.70 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Smooth Transitions is a moving company based in Chandler, Arizona, specializing in residential moves, senior moves, downsizing, estate dispersals, and decluttering. By creating customized action plans, they aim to minimize the chaos and stress associated with moving. The company's services include pre-move planning, deciding what to take, sorting household treasures, making move arrangements, packing, shipping items to family members, and coordinating move day tasks. They also offer additional services such as decluttering, organizing, and staging homes for resale. Smooth Transitions serves the Phoenix Metro area, including locations such as Scottsdale, Tempe, Chandler, Mesa, AZ, and Gilbert.
Our Research
- Analyzed 93 total reviews
- Reviewed 5 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 438 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smooth Transitions & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.36 | ↑ 12.7% | 75 | 4 | 94.9% | |
| Punctuality | 9.32 | ↑ 16.8% | 32 | 1 | 97.0% | |
| Affordability | 9.22 | ↑ 21.7% | 17 | 0 | 100.0% | |
| Communication | 8.81 | ↑ 18.5% | 31 | 3 | 91.2% | |
| Stick to Prices | 7.63 | ↑ 28.0% | 8 | 2 | 80.0% | |
| Speed | 9.42 | ↑ 11.6% | 31 | 1 | 96.9% | |
| Friendliness | 9.53 | ↑ 9.2% | 51 | 1 | 98.1% | |
| Will Hire Again | 9.34 | ↑ 16.1% | 76 | 3 | 96.2% | |
| Professionalism | 9.39 | ↑ 14.9% | 57 | 2 | 96.6% | |
| Conflict Handling | 4.43 | ↑ 8.8% | 2 | 2 | 50.0% | |
| Precision & Care | 9.22 | ↑ 16.4% | 37 | 2 | 94.9% |
Recent Smooth Transitions Reviews
Quality - 9.36/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.32/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 9.22/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.81/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.63/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.42/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.53/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.34/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.39/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.43/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.22/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Smooth Transitions
- Residential Moves
- Senior Moves
- Downsizing
- Estate Dispersals
- Decluttering
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/22/23)- USDOT: 3806158
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
2
Registered Drivers
1/24/22
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
Based on our analysis of Smooth Transitions's customer reviews:
3 hrs
Local Move Duration
based on 9 reviews
Error. Please try again later.
Awards
Contact Smooth Transitions
- 409 N Central Dr, Chandler, AZ, 85224
- (602) 997-1905
- https://www.smoothtransitionsaz.com/
Follow Smooth Transitions:
How we ranked the top Arizona movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Arizona.
Rating Methodology
Here's the methodology we used to come up with the best movers in Arizona:
Our original review-based ranking algorithm
We started with a total of 429 companies that offer moving services in the Arizona area.
From these 429 companies, we analyzed a total of 74,225 reviews dating all the way back to August 2007.
We also reviewed a total of 21 state and federal moving licenses from these 429 companies and 1,398 different 3rd party review and social profiles.
Each of the ~74,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 228,775 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 35,629 Mesa moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Arizona moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
