Smooth Transitions is a moving company based in Chandler, Arizona, specializing in residential moves, senior moves, downsizing, estate dispersals, and decluttering. By creating customized action plans, they aim to minimize the chaos and stress associated with moving. The company's services include pre-move planning, deciding what to take, sorting household treasures, making move arrangements, packing, shipping items to family members, and coordinating move day tasks. They also offer additional services such as decluttering, organizing, and staging homes for resale. Smooth Transitions serves the Phoenix Metro area, including locations such as Scottsdale, Tempe, Chandler, Mesa, AZ, and Gilbert.
Smooth Transitions
About Smooth Transitions
Additional Cities Served: Chandler, Scottsdale, Gilbert, Tempe, Casa Grande, Maricopa, Queen CreekShow More >
Moving Services
- Residential Moves
- Senior Moves
- Downsizing
- Estate Dispersals
- Decluttering
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 07/22/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Smooth Transitions
We analyzed and organized the customer reviews of Smooth Transitions in Mesa, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smooth Transitions based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.35/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“Mae and her crew were incredible”
“Caring, efficient, careful, patient, and diligent service”
“Smooth Transitions provided an exceptional service”
2. Punctuality
9.33/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“movers were on time”
“the packing team and movers were on-time”
“always prompt”
“they showed up on time”
3. Affordability
9.2/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Services were affordable”
“on a budget but definitely worth every penny”
“extremely reasonable price”
“considerate and reasonable”
4. Communication
8.79/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“team is professional and trustworthy”
“great communication from planning to moving”
“Great communication from first call to end”
“Mai is very responsive via both text and voice”
5. Stick to Prices
7.61/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price was as expected”
“provided estimates without issue”
“No hidden fees”
“quote was adjusted lower for a short service”
6. Speed
9.43/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move completed within 4 hours”
“took less than 4 hours which was fast”
“did the job quickly”
“worked efficiently”
7. Friendliness
9.53/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“treated my elderly parents with respect”
“Always smiling, happy to help”
“movers and packing ladies are very nice”
“very respectful”
8. Will Hire Again
9.34/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend and would hire again”
“Highly recommend and would hire again”
“would hire Smooth Transitions again”
9. Professionalism
9.39/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team is professional and trustworthy”
“hung artwork professionally”
“Crew conducted themselves professionally”
“highly trained professionals”
10. Conflict Handling
4.41/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no resolution offered for damages”
“proactive in returning forgotten items”
“reorganized her team without any fuss”
“only took $10 off the hourly rate for the inconvenience”
11. Precision & Care
9.22/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything was handled seamlessly”
“treated everything with care”
“Careful with items, nothing damaged”
“Nothing damaged - nothing missing”
Customer Insights
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Mai | Mai and her team took care of everything seamlessly |
| Mae | Mae was incredible in handling the move |
| Mai | great communication from the start |
| Mai | Mai Thompson and her crew made the move effortless |
| Mai | Mai is responsive, sets everything up, and makes it happen |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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