Originally known as Portable on Demand Storage, PODS Moving & Storage has revolutionized the moving and storage industry since its inception in 1998, with nearly 25 years in the business. Based in the United States, the company provides services nationally, and has a notable presence among the movers in Chandler, AZ. Internationally, they also operate in Canada, Australia, and the United Kingdom, with over 245 Storage Center locations. They are the pioneers of portable storage containers, which provide convenient storage solutions at customer's driveways. PODS offers a comprehensive moving experience, from moving home or business to short and long-term storage services. The company also provides a wide range of additional services such as packing supplies, car shipping options, and local labor providers to ensure the customer's experience can be personalized to their specific needs.
PODS Moving & Storage
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Commercial Storage Units
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Chandler, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“everything went VERY smoothly”
“never use them again”
“excellent service from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“did not deliver container when told”
“very convenient to arrange delivery ”
“they were on time”
“they did everything when they said they would”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“they misled me regarding price, making it unaffordable”
“they were unclear about the pricing”
“belongings were being moved affordably”
“refused to give a full refund”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they misled me all the way regarding timing and price”
“had to call several times before speaking to someone”
“effectively communicate all pertinent information”
“customer service was not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they misled me regarding price”
“overcharged me after quoting”
“refused to give a full refund”
“They just keep taking money.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“process took much longer than expected”
“quick unloading and loading”
“Took too long to rectify delivery mistake ”
“move was significantly delayed”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers were all friendly”
“acted like they did not care”
“everyone involved was kind and friendly”
“rude customer service”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will never use POD again”
“Never again”
“will recommend PODS anytime”
“never use them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“drivers were professional”
“customer service was not helpful”
“They were professional and efficient”
“customer service not professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“would not come back and make it right”
“their policy seems to be to ignore and deny”
“no effort to rectify misleading information”
“did not show willingness to right the wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Our stored items were handled with care”
“most of my stuff was smashed”
“All possessions were delivered safe and secure”
“lost several thousand dollars due to damaged furniture”
Customer Insights
Cost: $ 1000.00 from 9 historical data points
Interstate Move Duration: 12 days from 10 reviews
Great Crew Members
| Sarah | made booking super easy |
| Jimmy | appreciate his friendliness and the help he gave |
| Kim Maples Bontempo | Kim Maples Bontempo was exceptional, knowledgeable, and friendly |
| Chris, Larry | Chris and Larry have gone above and beyond to help |
| Isabel, Crystal | Isabel refused help, Crystal was extremely helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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