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U-Box at U-Haul Review

Updated Jul 17, 2025
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Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 58 other Sylvan Springs moving companies, and 289 moving companies in Alabama.

Key Takeaways:

  • Overall rating: 6.44 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Haul, established in 1945 by Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary, started out to meet a widespread need for do-it-yourself moving equipment available for one-way, nationwide use. Originating with a simple idea during a move from Los Angeles to Portland, they saw the potential for renting trailers, growing the idea into what has become a giant in the moving industry. Based in Phoenix, AZ, U-Haul has evolved to offer a broad range of services including truck and trailer rentals, self-storage, U-Box containers, and moving supplies. This company operates on a large scale with locations across all 50 states and Canada, making it accessible for virtually any residential move. U-Haul stands out for its historical commitment to innovation and community since its inception and continuously adapts to meet the changing needs of its customers. The information from the website is reliable and includes clear historical details, service descriptions, and operational standards which suggests the crawl was successful.

Our Research

  • Analyzed 1 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at APSC & FMCSA
  • Crunched 2 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality7.28↓ -12.3%10100.0%
Will Hire Again7.08↓ -12.0%10100.0%

Recent U-Box at U-Haul Reviews

Quality - 7.28/10

Overall quality of the service provided on moving day.

Overall Review Distribution
Positive
1 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by U-Box at U-Haul

  • International Moving
  • College Moving
  • Military Moving
  • Local Storage
  • Packing and Unpacking
  • Last-Minute Moving
  • Small Moves
  • Long-Distance Moving
  • Furniture Moving
  • Commercial Moving

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How we ranked the top Alabama movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.

Rating Methodology

Here's the methodology we used to come up with the best movers in Alabama:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 289 companies that offer moving services in the Alabama area.

From these 289 companies, we analyzed a total of 26,101 reviews dating all the way back to October 2009.

We also reviewed a total of 23 state and federal moving licenses from these 289 companies and 836 different 3rd party review and social profiles.

Each of the ~26,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 55,011 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 1,627 Sylvan Springs moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.05/10 avg in Alabama from 10,905 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.69/10 avg in Alabama from 3,523 reviews

Affordability

How affordable was the moving service?

7.30/10 avg in Alabama from 1,945 reviews

Communication

Responsiveness before, during, and after the move.

7.06/10 avg in Alabama from 3,783 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.34/10 avg in Alabama from 1,070 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.19/10 avg in Alabama from 4,025 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.60/10 avg in Alabama from 6,260 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.75/10 avg in Alabama from 11,164 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.00/10 avg in Alabama from 6,336 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.69/10 avg in Alabama from 1,287 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.61/10 avg in Alabama from 4,713 reviews