U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 58 other Sylvan Springs moving companies, and 263 moving companies in Alabama.
Key Takeaways:
- Overall rating: 6.45 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary, started out to meet a widespread need for do-it-yourself moving equipment available for one-way, nationwide use. Originating with a simple idea during a move from Los Angeles to Portland, they saw the potential for renting trailers, growing the idea into what has become a giant in the moving industry. Based in Phoenix, AZ, U-Haul has evolved to offer a broad range of services including truck and trailer rentals, self-storage, U-Box containers, and moving supplies. This company operates on a large scale with locations across all 50 states and Canada, making it accessible for virtually any residential move. U-Haul stands out for its historical commitment to innovation and community since its inception and continuously adapts to meet the changing needs of its customers. The information from the website is reliable and includes clear historical details, service descriptions, and operational standards which suggests the crawl was successful.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Local Storage
- Packing and Unpacking
- Last-Minute Moving
- Small Moves
- Long-Distance Moving
- Furniture Moving
- Commercial Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428450
- MC: 881025
- ENTITY TYPE: Carrier
46
Registered Trucks, Tractors, or Vans
71
Registered Drivers
10/17/24
Most Recent USDOT Update
760,820
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Sylvan Springs, AL, 35118
- (205) 785-1524
- https://www.uhaul.com/Locations/UBox-Containers-near-Birmingham-AL-35208/775052/
Follow U-Box at U-Haul:
How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 263 companies that offer moving services in the Alabama area.
From these 263 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 263 companies and 806 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,792 Sylvan Springs moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
