Metropolitan Mover Review
Looking to hire Metropolitan Mover? See our detailed 11-point review based on our independent analysis of Metropolitan Mover, 81 other Birmingham moving companies, and 260 moving companies in Alabama.
Metropolitan Mover has an overall score of 8.00 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 70.7% of all movers in Alabama and the top 59.54% of moving companies nationwide. They score better than 183 movers in Alabama.
Key Takeaways:
- Overall rating: 8.00 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Metropolitan Mover is a professional moving company offering various services, including packing, residential moving, commercial moving, long-distance moving, auto transport, piano moves, and loading/unloading trucks. They also provide boxes and accommodate small moves. Serving not only in Homewood but also on a statewide and, possibly, nationwide level. No matter the means of payment, whether major credit cards, debit cards, cash, or checks, Metropolitan Mover ensures a 100% secure payment process. For anyone in search of movers in Homewood, AL, the company brings its commitment to customer satisfaction onto the table, providing personalized moving solutions for individuals and businesses.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Metropolitan Mover & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.17 | ↓ -1.6% | 5 | 0 | 100.0% | |
| Punctuality | 8.47 | ↑ 6.2% | 4 | 0 | 100.0% | |
| Affordability | 7.77 | ↑ 2.5% | 2 | 0 | 100.0% | |
| Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
| Speed | 8.47 | ↑ 0.3% | 3 | 0 | 100.0% | |
| Friendliness | 8.55 | ↓ -2.1% | 4 | 0 | 100.0% | |
| Will Hire Again | 8.00 | ↓ -0.6% | 5 | 0 | 100.0% | |
| Professionalism | 8.32 | ↑ 1.7% | 4 | 0 | 100.0% | |
| Precision & Care | 8.12 | ↑ 2.5% | 3 | 0 | 100.0% |
Recent Metropolitan Mover Reviews
Quality - 8.17/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.47/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.77/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.47/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.55/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.00/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.32/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.12/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Metropolitan Mover
- Residential moving
- Commercial moving
- Packing services
- Long distance moving
- Piano moves
- Small moves
- Load/unload your truck
- Auto transport
- Boxes
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 3973910
- MC: 1485897
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
8/18/24
Most Recent USDOT Update
20,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Awards
Contact Metropolitan Mover
- Reform, AL, 35481
- +1 800-308-6270
- https://www.metropolitanmover.com/
Follow Metropolitan Mover:
How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 260 companies that offer moving services in the Alabama area.
From these 260 companies, we analyzed a total of 25,933 reviews dating all the way back to October 2009.
We also reviewed a total of 22 state and federal moving licenses from these 260 companies and 803 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,945 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 7,116 Birmingham moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
