Jim Potter & Sons, Inc Review

Looking to hire Jim Potter & Sons, Inc? See our detailed 11-point review based on our independent analysis of Jim Potter & Sons, Inc, 41 other Huntsville moving companies, and 260 moving companies in Alabama.
Jim Potter & Sons, Inc has an overall score of 8.92 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 94.92% of all movers in Alabama and the top 87.38% of moving companies nationwide. They score better than 246 movers in Alabama.
Key Takeaways:
- Jim Potter & Sons, Inc is the Top 3 Movers in Huntsville, AL
- Overall rating: 8.92 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Jim Potter & Sons, Inc is a trusted, local moving and storage company based in Muscle Shoals, Alabama. Since its establishment in 1954, the family-owned business has been providing support to customers throughout the moving process. The company offers residential and commercial moving services with a team of professionally trained staff and crew. Services include local, state-to-state, interstate, and international moving options. Jim Potter & Sons, Inc takes pride in their attention to detail, competitive rates, and commitment to handling customers' belongings with care. They offer free consultations, estimates, and moving tips to ensure a seamless moving experience. For more insights, check experienced movers serving Florence, AL.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Jim Potter & Sons, Inc & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 9.61 | ↑ 15.7% | 53 | 0 | 100.0% | |
Punctuality | 9.11 | ↑ 14.1% | 10 | 0 | 100.0% | |
Affordability | 8.82 | ↑ 16.4% | 7 | 0 | 100.0% | |
Communication | 9.13 | ↑ 22.9% | 13 | 0 | 100.0% | |
Stick to Prices | 7.52 | ↑ 26.1% | 2 | 0 | 100.0% | |
Speed | 9.30 | ↑ 10.1% | 11 | 0 | 100.0% | |
Friendliness | 9.64 | ↑ 10.3% | 31 | 0 | 100.0% | |
Will Hire Again | 9.52 | ↑ 18.3% | 48 | 0 | 100.0% | |
Professionalism | 9.50 | ↑ 16.2% | 27 | 0 | 100.0% | |
Conflict Handling | 6.79 | ↑ 67.0% | 2 | 0 | 100.0% | |
Precision & Care | 9.24 | ↑ 16.6% | 16 | 0 | 100.0% |
Recent Jim Potter & Sons, Inc Reviews
Quality - 9.61/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.11/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.82/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.13/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.52/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.30/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.64/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.52/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.50/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.79/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.24/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Jim Potter & Sons, Inc
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Commercial moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 246343
- MC: 146483
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
4
Registered Drivers
10/02/23
Most Recent USDOT Update
125,000
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of Jim Potter & Sons, Inc's customer reviews:
2.5 hrs
Local Move Duration
based on 3 reviews
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Awards



Contact Jim Potter & Sons, Inc
- 4180 E 2nd St, Muscle Shoals, AL, 35661
- +1 256-383-7836
- https://pottermoving.net/
Follow Jim Potter & Sons, Inc:
How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:

Our original review-based ranking algorithm
We started with a total of 260 companies that offer moving services in the Alabama area.
From these 260 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 260 companies and 803 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,041 Huntsville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?