Road-Runners Delivery Services Review
Looking to hire Road-Runners Delivery Services? See our detailed 11-point review based on our independent analysis of Road-Runners Delivery Services, 8 other Dothan moving companies, and 263 moving companies in Alabama.
Road-Runners Delivery Services has an overall score of 7.94 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 68.75% of all movers in Alabama and the top 57.83% of moving companies nationwide. They score better than 180 movers in Alabama.
Key Takeaways:
- Road-Runners Delivery Services is the Top 3 Movers in Dothan, AL
- Overall rating: 7.94 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Road-Runners Delivery Services is a professional moving company that’s been in business since 1999. It specializes in local moving services in Dothan and the communities in the surrounding 200-mile radius. Road-Runners Delivery Services operates trucks of varying sizes to suit your needs, no matter how big or small your move. It’s also fully licensed and insured for your protection. As a full-service mover, Road-Runners Delivery Services handles packing with the safest methods and proper equipment, ensuring everything will arrive safely at your new home. Road-Runners takes pride in being one of the most trusted, experienced, and affordable movers in the area. Many customers have been pleased by its moving crews' professionalism and promptness.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Road-Runners Delivery Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.05 | ↑ 9.0% | 96 | 10 | 90.6% | |
| Punctuality | 8.55 | ↑ 7.2% | 20 | 3 | 87.0% | |
| Affordability | 7.91 | ↑ 4.4% | 19 | 5 | 79.2% | |
| Communication | 7.02 | ↓ -5.5% | 11 | 5 | 68.8% | |
| Stick to Prices | 4.16 | ↓ -30.3% | 3 | 6 | 33.3% | |
| Speed | 9.14 | ↑ 8.2% | 27 | 2 | 93.1% | |
| Friendliness | 9.06 | ↑ 3.8% | 40 | 4 | 90.9% | |
| Will Hire Again | 8.98 | ↑ 11.6% | 94 | 10 | 90.4% | |
| Professionalism | 8.80 | ↑ 7.7% | 44 | 6 | 88.0% | |
| Conflict Handling | 6.19 | ↑ 52.1% | 7 | 5 | 58.3% | |
| Precision & Care | 8.51 | ↑ 7.4% | 32 | 6 | 84.2% |
Recent Road-Runners Delivery Services Reviews
Quality - 9.05/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.55/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.91/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.02/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 4.16/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.14/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.06/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.98/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.80/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 6.19/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.51/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Road-Runners Delivery Services
- Residential Moving
- Commercial Moves
- Local Moves
- Commercial Moves
- Long Distance Moves
- Valuable Moves
- Heavy Moves
- Packaging & Unpacking
- Affordable, Honest, Experienced Service
- Licensed & Insured
Licenses
State & federal license information
Alabama Moving License
Status: Active (last checked: 5/06/22)Alabama Moving License Information
- License Number: 507202
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 2149587
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
1
Registered Drivers
5/03/11
Most Recent USDOT Update
1,000
Annual Interstate Miles (2011)
Detailed Customer Insights
Based on our analysis of Road-Runners Delivery Services's customer reviews:
3.5 hrs
Hourly Minimum
based on 3 reviews
4 hrs
Local Move Duration
based on 3 reviews
Average Cost
$1,096.00
based on 3 historical data points
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Awards
Contact Road-Runners Delivery Services
- Dothan, AL, N/A
- (334) 673-9670
- https://dothanroadrunner.com/
Follow Road-Runners Delivery Services:
How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 263 companies that offer moving services in the Alabama area.
From these 263 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 263 companies and 806 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,792 Dothan moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
