Capstone Student Storage Review
Looking to hire Capstone Student Storage? See our detailed 11-point review based on our independent analysis of Capstone Student Storage, 41 other Coaling moving companies, and 262 moving companies in Alabama.
Key Takeaways:
- Overall rating: 7.20 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Capstone Student Storage is a locally owned and operated company based in Tuscaloosa, Alabama, catering to students at the University of Alabama and others with short-term storage needs. This company stands out among the vast panorama of movers in Moundville, AL. They provide comprehensive full-service storage solutions, including everything from delivering moving boxes, picking up packed boxes, to storing them in a safe, climate-controlled facility. It's worth noting that Capstone Student Storage charges a flat rate for their services, handling all the moving and storage details for customers to ensure a stress-free experience. They specialize in solutions for university students, with an intensive focus on making the process as breezy as possible so students can concentrate on their studies or other activities.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Capstone Student Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.55 | ↓ -9.0% | 2 | 0 | 100.0% | |
| Punctuality | 7.27 | ↓ -8.8% | 1 | 0 | 100.0% | |
| Communication | 7.80 | ↑ 5.0% | 3 | 0 | 100.0% | |
| Friendliness | 7.72 | ↓ -11.6% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.36 | ↓ -8.6% | 2 | 0 | 100.0% |
Recent Capstone Student Storage Reviews
Quality - 7.55/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.27/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 7.80/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.72/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.36/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Capstone Student Storage
- Storage pickup
- Storage
- Item delivery
Licenses
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Detailed Customer Insights
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Contact Capstone Student Storage
- 5479 Skyland E Blvd, Cottondale, AL, 35453
- (205) 737-2620
- https://capstonestudentstorage.com/
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How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 262 companies that offer moving services in the Alabama area.
From these 262 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 262 companies and 805 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,792 Coaling moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
