Pack Rat Review
Looking to hire Pack Rat? See our detailed 11-point review based on our independent analysis of Pack Rat, 57 other Birmingham moving companies, and 263 moving companies in Alabama.
Key Takeaways:
- Overall rating: 4.75 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
1-800-PACK-RAT is a moving and storage company that aims to make the process simple and convenient for customers. They provide all-steel, portable storage and moving containers, ensuring that items are safe and secure. The company offers various services, including long-distance and local moving solutions, as well as on-site and warehouse storage solutions. Their all-steel containers are designed to protect belongings from moisture and other elements, and they offer ground-level loading and barn-style doors for easy access. 1-800-PACK-RAT also provides business solutions for companies requiring moving and storage assistance. The company has more than 65 secure warehouse storage facilities across the United States, serving cities such as Birmingham, AL. Each facility features 24/7 surveillance.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Pack Rat & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.26 | ↓ -24.6% | 0 | 1 | 0.0% | |
| Punctuality | 5.24 | ↓ -34.3% | 0 | 1 | 0.0% | |
| Affordability | 4.68 | ↓ -38.2% | 0 | 1 | 0.0% | |
| Stick to Prices | 3.18 | ↓ -46.6% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.11 | ↓ -24.1% | 0 | 1 | 0.0% |
Recent Pack Rat Reviews
Quality - 6.26/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 5.24/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 4.68/10
How affordable was the moving service?
Overall Review Distribution
Stick to Prices - 3.18/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Will Hire Again - 6.11/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by Pack Rat
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Residential Solutions
- Military Moving
- Restoration & Remediation Storage Solutions
- Portable Storage Containers
Licenses
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Detailed Customer Insights
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Contact Pack Rat
- 240 Echo Dr, Birmingham, AL, 35214
- (205) 798-4455
- https://www.1800packrat.com/
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How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 263 companies that offer moving services in the Alabama area.
From these 263 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 263 companies and 806 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,722 Birmingham moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
