About The Move Moving and Storage Review
Looking to hire About The Move Moving and Storage? See our detailed 11-point review based on our independent analysis of About The Move Moving and Storage, 53 other Homewood moving companies, and 263 moving companies in Alabama.
Key Takeaways:
- Overall rating: 5.87 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
ABOUT THE MOVE Moving and Storage is a family-owned company dedicated to providing professional and reliable moving services. Serving primarily Alabama, Florida, and Mississippi, they offer a comprehensive range of services tailored for both residential and commercial clients. These include local and long-distance moves, packing, loading and unloading services, as well as assembly and setup. The company takes pride in employing a staff of trained movers who are all background-checked, ensuring high levels of customer service and trustworthiness. Specializing in careful handling of personal belongings, they operate without hidden fees, advocating for transparency in pricing. This assertive approach coupled with their commitment to customer satisfaction and stress-free moving experiences, underlines their mission to be the top moving service provider in their coverage areas. They also emphasize a wealth of experience and customer-oriented service, aiming to maintain their high referral rate through honest and courteous interactions.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between About The Move Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.00 | ↓ -15.7% | 2 | 1 | 66.7% | |
| Punctuality | 7.10 | ↓ -11.0% | 1 | 0 | 100.0% | |
| Communication | 5.20 | ↓ -30.0% | 0 | 1 | 0.0% | |
| Stick to Prices | 3.44 | ↓ -42.3% | 0 | 1 | 0.0% | |
| Friendliness | 7.61 | ↓ -12.8% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.77 | ↓ -15.9% | 2 | 1 | 66.7% | |
| Professionalism | 7.22 | ↓ -11.6% | 1 | 0 | 100.0% | |
| Conflict Handling | 2.22 | ↓ -45.4% | 0 | 1 | 0.0% | |
| Precision & Care | 7.07 | ↓ -10.8% | 1 | 0 | 100.0% |
Recent About The Move Moving and Storage Reviews
Quality - 7.00/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.10/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 5.20/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.44/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 7.61/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.77/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.22/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.22/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.07/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by About The Move Moving and Storage
- Local Moving
- Long-Distance Moving
- Piano Moving
- Packing Services
- Assembly and Set Up
- Loading Services
- Unloading Services
Licenses
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Detailed Customer Insights
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Contact About The Move Moving and Storage
- Ashville, AL, 35953
- (205) 265-9959
- https://www.aboutthemove.com/
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How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 263 companies that offer moving services in the Alabama area.
From these 263 companies, we analyzed a total of 25,915 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 263 companies and 806 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,807 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,753 Homewood moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
